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Integration Preview Overview

Integration Preview Overview The integration preview feature allows you to test and validate your chatbot configuration before deploying it to your live website, ensuring optimal performance and user experience.

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Preview Capabilities

Live Preview

Real-time demonstration of your chatbot widget appearance and behavior

Interactive Testing

Full functionality testing in a controlled preview environment

Multi-Device Views

Preview across desktop, tablet, and mobile device layouts

Performance Validation

Loading speed and functionality verification before deployment

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Live Preview Features

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Real-Time Widget Demonstration

Preview Environment:
  • Accurate representation of how widget appears on your website
  • Real-time updates reflecting configuration changes
  • Interactive preview window with actual functionality
  • Realistic website background simulation for context
Preview Benefits:
  • See exactly how widget will look before deployment
  • Test visual appeal and brand integration
  • Validate user interface design and layout
  • Ensure professional appearance and functionality
Real-Time Updates:
  • Immediate reflection of all customization changes
  • Synchronized appearance and behavior modifications
  • Live preview of color, position, and size adjustments
  • Real-time validation of custom messaging and content
Dynamic Testing:
  • Test different configurations without deployment
  • Compare multiple design options side by side
  • Validate changes before committing to live website
  • Iterate quickly on design and functionality improvements

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Interactive Testing Environment

1

Full Functionality Testing

Complete Feature Validation:
  • Test all chatbot interactions and responses
  • Verify lead capture forms and data collection
  • Validate demo booking integration functionality
  • Confirm proper error handling and edge cases
2

Conversation Flow Testing

Interaction Validation:
  • Test typical user conversation scenarios
  • Verify agent response quality and relevance
  • Validate conversation flow and user experience
  • Test integration with knowledge base content
3

Integration Testing

System Connectivity:
  • Verify connection to knowledge base and agent configuration
  • Test lead capture and CRM integration functionality
  • Validate demo booking and calendar synchronization
  • Confirm proper analytics tracking and data collection

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Multi-Device Preview

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Desktop and Mobile Views

Desktop Experience

Full Desktop Testing:
  • Standard desktop browser simulation
  • Mouse interaction and hover effects
  • Complete feature functionality
  • Professional appearance validation

Mobile Experience

Mobile Optimization:
  • Touch interface interaction validation
  • Responsive design verification
  • Mobile-specific feature testing
  • Cross-platform compatibility

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Performance Validation

Performance Metrics:
  • Widget initialization and loading time
  • First interaction response time
  • Resource loading efficiency
  • Network request optimization
Optimization Insights:
  • Bottleneck identification
  • Resource usage recommendations
  • Caching strategy effectiveness
  • Network efficiency improvements
Core Features:
  • Chat interface opening and closing
  • Message sending and receiving
  • Agent response accuracy
  • Lead capture functionality
  • Demo booking integration
User Experience:
  • Interface navigation and usability
  • Visual feedback for user actions
  • Response timing and expectations
  • Accessibility compliance
  • Cross-browser consistency

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Code Examples and Implementation

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Copy-Ready Integration Snippets

1

JavaScript Widget Implementation

Standard Integration Code:
<!-- Ravvio AI Chatbot Widget -->
<script>
  (function() {
    var script = document.createElement('script');
    script.src = 'https://widget.ravvio.com/v1/widget.js';
    script.async = true;
    script.setAttribute('data-agent-id', 'your-agent-id-here');
    script.setAttribute('data-primary-color', '#your-brand-color');
    script.setAttribute('data-position', 'bottom-right');
    document.head.appendChild(script);
  })();
</script>
Customization Parameters:
  • Replace ‘your-agent-id-here’ with your actual agent ID
  • Set ‘data-primary-color’ to match your brand colors
  • Configure ‘data-position’ for optimal placement
2

HTML/CSS Bubble Implementation

Lightweight Alternative:
<!-- Ravvio Lightweight Chat Bubble -->
<div id="ravvio-chat-bubble" 
     data-agent="your-agent-id" 
     data-color="#your-brand-color"
     style="position: fixed; bottom: 20px; right: 20px; z-index: 1000;">
  <link rel="stylesheet" href="https://cdn.ravvio.com/bubble.css">
</div>
<script src="https://cdn.ravvio.com/bubble.js"></script>
Benefits:
  • Minimal JavaScript dependencies
  • Fast loading and lightweight
  • Easy CSS customization
  • Modern browser compatibility
3

Direct Embed Implementation

iFrame Integration:
<!-- Direct Embed Ravvio Chat -->
<iframe src="https://chat.ravvio.com/embed/your-agent-id"
        width="350" 
        height="500"
        frameborder="0"
        style="position: fixed; bottom: 0; right: 20px; z-index: 999;">
</iframe>
Use Cases:
  • Simple integration without JavaScript
  • Sandboxed implementation
  • Quick testing and prototypes
  • Legacy browser compatibility

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Installation Instructions

WordPress Installation

Theme Integration:
  • Add code to theme’s footer.php file
  • Use WordPress plugin for easier management
  • Ensure caching plugin compatibility
  • Test with different themes

Other Platforms

CMS Integration:
  • Shopify: Add to theme.liquid template
  • Wix: Use HTML embed widget in footer
  • Squarespace: Add to footer injection
  • Custom sites: Place before closing body tag

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Troubleshooting Guides

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Common Integration Issues

Troubleshooting Steps:
  1. Verify script placement before closing body tag
  2. Check browser console for JavaScript errors
  3. Confirm agent ID is correct in integration code
  4. Disable ad blockers temporarily
  5. Clear browser cache and reload page
Common Causes:
  • Incorrect script placement in HTML head
  • JavaScript conflicts with other scripts
  • Ad blockers preventing widget loading
  • Incorrect or missing agent ID
  • Network connectivity issues
Resolution Process:
  1. Test in different browsers (Chrome, Firefox, Safari)
  2. Verify internet connectivity and API access
  3. Check for conflicting CSS styles
  4. Validate configuration parameters
  5. Review browser developer tools for errors
Performance Issues:
  • Slow loading due to large page resources
  • Network latency affecting responses
  • Conflicting JavaScript libraries
  • CSS interference with widget appearance
  • Mobile device compatibility issues

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Best Practice Recommendations

1

Implementation Guidelines

Optimal Integration:
  • Always place script before closing body tag
  • Use async loading to prevent page blocking
  • Implement proper error handling
  • Test across multiple browsers and devices
2

Performance Optimization

Speed and Efficiency:
  • Minimize impact on page loading speed
  • Use CDN for optimal resource delivery
  • Implement proper caching strategies
  • Monitor resource usage regularly
3

User Experience Excellence

UX Best Practices:
  • Ensure placement doesn’t obstruct content
  • Provide clear visual indicators
  • Maintain consistent branding
  • Optimize for conversion

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Advanced Preview Features

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Performance Validation

Speed Testing

Performance Metrics:
  • Widget loading and initialization times
  • Response times for user interactions
  • Resource usage and optimization
  • Network efficiency measurements

Optimization Insights

Improvement Areas:
  • Loading speed optimization opportunities
  • Resource usage reduction strategies
  • User experience enhancement suggestions
  • Performance benchmarking data

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Testing Methodology

Systematic Validation:
  • Test all customization options and configurations
  • Validate functionality across device types
  • Verify performance under different conditions
  • Confirm accessibility and usability standards
Quality Assurance:
  • Establish performance baselines
  • Compare against industry benchmarks
  • Monitor improvements over time
  • Document best practices
Real-World Validation:
  • Gather feedback from users and stakeholders
  • Test with diverse user groups
  • Validate business objectives
  • Ensure brand alignment
Continuous Improvement:
  • Regular testing cycles
  • Performance monitoring
  • User feedback integration
  • Strategic alignment reviews
Preview Accuracy: The preview environment provides an accurate representation of how your widget will appear and function on your live website.
Testing Strategy: Use the preview feature extensively before deploying to ensure optimal user experience and avoid potential issues on your live site.
Browser Compatibility: While preview works in most modern browsers, always test your final integration on the actual browsers your customers use.