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Data Export Overview

Ravvio provides flexible data export capabilities allowing you to extract analytics data in multiple formats for external analysis, reporting, and integration with business intelligence tools. Analytics data export interface and options

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Export Capabilities

Multiple Formats

Export data in CSV, JSON, conversation logs, and session metadata formats

Flexible Selection

Choose specific date ranges, metrics, and data points for targeted exports

Automated Reports

Schedule regular exports and automated report generation

Real-Time Sync

Access the most current data with real-time synchronization

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Export Formats

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CSV Export

CSV Benefits:
  • Universal compatibility with Excel, Google Sheets, and other spreadsheet applications
  • Easy data manipulation and pivot table creation
  • Direct import into most analytics and business intelligence tools
  • Lightweight format ideal for large datasets
Data Structure:
  • Clean column headers with descriptive names
  • Consistent data formatting and type preservation
  • Proper encoding for international characters
  • Optimized for analysis and visualization
Session Data:
  • Complete session information with timestamps
  • User engagement metrics and performance indicators
  • Geographic and demographic data
  • Conversion tracking and lead attribution
Message Analytics:
  • Individual message performance data
  • Response time measurements and quality scores
  • Content effectiveness and user satisfaction metrics
  • Knowledge base utilization and search analytics

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JSON Export

1

Structured Data Format

JSON Advantages:
  • Hierarchical data structure preservation
  • Perfect for technical integration and API consumption
  • Machine-readable format for automated processing
  • Nested object support for complex relationships
2

Technical Integration

Use Cases:
  • Direct integration with business intelligence platforms
  • Custom analytics application development
  • API-based data processing and analysis
  • Automated report generation and distribution
3

Data Completeness

Comprehensive Export:
  • All available metadata and detailed information
  • Nested conversation structures and relationships
  • Complete timestamp and tracking information
  • Full context and attribution data

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Conversation Logs

Complete Message Histories

Detailed Conversations:
  • Full conversation transcripts with all messages
  • User questions and agent responses
  • Timestamp information for each interaction
  • Context and flow preservation

Analysis Ready

Research Applications:
  • Content analysis and optimization research
  • User behavior pattern identification
  • Quality assurance and training data
  • Customer insight and feedback analysis

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Session Metadata

Metadata Components:
  • Session identifiers and tracking information
  • Technical performance metrics and timing
  • System health indicators and error tracking
  • Integration status and connectivity data
Performance Analysis:
  • Response time analysis and optimization
  • System load monitoring and capacity planning
  • Error rate tracking and resolution
  • Integration health and reliability metrics
Strategic Insights:
  • User journey mapping and flow analysis
  • Conversion funnel performance and optimization
  • Attribution modeling and campaign effectiveness
  • Customer lifecycle analysis and value calculation

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Export Features

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Date Range Filtering

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Flexible Time Selection

Date Range Options:
  • Custom date range picker for specific periods
  • Preset options (today, yesterday, last week, last month)
  • Relative date ranges (last 30 days, last quarter)
  • Multi-period comparison export capabilities
2

Time Zone Management

Global Compatibility:
  • Automatic time zone detection and conversion
  • UTC standardization for international teams
  • Local time display preferences
  • Cross-timezone analysis and reporting
3

Historical Data Access

Complete History:
  • Access to all historical data since account creation
  • Long-term trend analysis and reporting
  • Historical performance comparison and benchmarking
  • Data retention compliance and archival

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Selective Data Export

Custom Field Selection

Targeted Exports:
  • Choose specific metrics and data points
  • Exclude unnecessary information for focused analysis
  • Custom column selection and ordering
  • Privacy-compliant data filtering

Advanced Filtering

Precise Data Selection:
  • Filter by session type, duration, or outcome
  • Performance-based filtering (high/low engagement)
  • Geographic and demographic filtering
  • Conversion status and lead quality filtering

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Automated Report Generation

Automation Features:
  • Daily, weekly, monthly, and quarterly export schedules
  • Custom frequency settings for specific needs
  • Automatic delivery via email or file storage
  • Template-based report generation
Report Customization:
  • Predefined report templates for common use cases
  • Custom report creation with specific metrics
  • Branded report formatting and presentation
  • Executive summary and detailed analysis options
Delivery Options:
  • Email delivery to multiple recipients
  • Cloud storage integration (Google Drive, Dropbox)
  • FTP/SFTP upload for enterprise systems
  • API-based delivery for automated processing
Access Control:
  • Role-based export permissions and restrictions
  • Data sensitivity filtering for different recipients
  • Audit logging for export activity and access
  • Compliance controls for regulated industries

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Real-Time Data Synchronization

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Live Data Access

Current Information:
  • Always export the most recent data available
  • Real-time synchronization with live analytics
  • Immediate reflection of recent interactions
  • Up-to-the-minute accuracy for time-sensitive analysis
2

Incremental Updates

Efficient Processing:
  • Export only new or changed data since last export
  • Reduced processing time and resource usage
  • Change detection and delta export capabilities
  • Optimized for large-scale data operations
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Data Consistency

Reliability Assurance:
  • Consistent data format across all export types
  • Transaction-level consistency for accurate reporting
  • Error detection and retry mechanisms
  • Data integrity validation and verification

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Advanced Export Features

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Bulk Export Operations

Large Dataset Handling

Scalable Processing:
  • Efficient processing of large data volumes
  • Batch export capabilities for extensive datasets
  • Progress tracking and status monitoring
  • Resume capability for interrupted exports

Performance Optimization

Fast Processing:
  • Optimized queries for rapid data retrieval
  • Parallel processing for large exports
  • Compressed file formats to reduce download time
  • Background processing with notification alerts

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Custom Export Templates

Reusable Configurations:
  • Save frequently used export configurations
  • Custom field selection and formatting templates
  • Shareable templates for team collaboration
  • Version control and template management
Template Categories:
  • Executive reporting templates with key metrics
  • Technical analysis templates with detailed data
  • Marketing templates with attribution and conversion data
  • Customer service templates with interaction quality metrics
Team Collaboration:
  • Share export templates across team members
  • Organizational template library and management
  • Role-based template access and permissions
  • Template usage tracking and optimization

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Integration with External Tools

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Business Intelligence Platforms

BI Integration:
  • Direct export to Tableau, Power BI, and Looker
  • Formatted data optimized for BI tool consumption
  • Automated refresh and data pipeline integration
  • Custom connector development for enterprise tools
2

Analytics Platforms

Advanced Analytics:
  • Integration with Google Analytics and Adobe Analytics
  • Export to specialized analytics and research tools
  • Machine learning platform data preparation
  • Statistical analysis software compatibility
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Data Warehouses

Enterprise Data Management:
  • Direct export to enterprise data warehouses
  • ETL pipeline integration and automation
  • Data lake connectivity and storage
  • Cloud platform integration (AWS, Azure, GCP)

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Export Security and Compliance

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Data Protection

Encryption and Security

Secure Export:
  • End-to-end encryption for all data exports
  • Secure file transfer protocols and access controls
  • Password-protected export files when required
  • Audit logging for all export activities

Privacy Compliance

Regulatory Adherence:
  • GDPR-compliant data export and handling
  • Data anonymization options for privacy protection
  • Right to be forgotten implementation
  • Consent management and tracking

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Access Control and Permissions

Access Management:
  • Granular permissions for different export types
  • Role-based access control for sensitive data
  • Team member permission management
  • Export activity monitoring and approval workflows
Security Policies:
  • Export frequency limits and quotas
  • Data sensitivity classification and handling
  • Geographic restrictions and compliance controls
  • Time-based access controls and session management
Audit and Monitoring:
  • Complete audit trail of all export activities
  • User attribution and timestamp tracking
  • Data access logging and compliance reporting
  • Regular security assessments and reviews

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Export Best Practices

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Optimization Strategies

1

Performance Optimization

Efficient Exports:
  • Use date range filtering to limit data volume
  • Select only necessary fields to reduce file size
  • Schedule large exports during off-peak hours
  • Use incremental exports for regular reporting
2

Data Quality

Accurate Analysis:
  • Verify date ranges and filtering criteria before export
  • Validate data completeness and consistency
  • Use appropriate format for intended analysis
  • Document export parameters for reproducibility
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Security Considerations

Safe Handling:
  • Secure storage and transmission of exported data
  • Regular cleanup of exported files and downloads
  • Limited sharing and access to sensitive information
  • Compliance with organizational data policies

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Common Use Cases

Business Reporting

Executive Dashboards:
  • Monthly performance reports for leadership
  • Quarterly business review data and insights
  • ROI calculation and attribution analysis
  • Strategic planning and goal tracking

Operational Analysis

Process Improvement:
  • Performance optimization and troubleshooting
  • User experience analysis and enhancement
  • Content effectiveness and knowledge base optimization
  • System capacity planning and scaling decisions
Data Retention: Exported data reflects the retention policies of your account. Ensure compliance with your organization’s data handling requirements.
Regular Exports: Schedule regular exports to maintain historical data backups and enable long-term trend analysis and reporting.
File Size Limits: Large exports may be subject to file size limitations. Consider breaking large datasets into smaller, more manageable exports.